Month: March 2019

At the recent Toyota Dealer of the Year Awards, Hillcrest Toyota was awarded ‘2018 Dealer of the Year’ by Toyota South Africa. This is an incredible accomplishment for the dealership and for SMG. A huge thank you is extended to our loyal customers, and to the industry-leading team at Hillcrest Toyota. Without you, accolades like these would not be possible.

To be ‘Dealer of the Year’ means that across all performance areas, Hillcrest Toyota delivered at the highest level, and in doing, was awarded the the best in South Africa. It is the unwavering commitment of our team, who is inspired to meet the needs of our loyal customers, driving this success.

The SMG experience is something that is at the heart of every dealership in the Group and we strive to set the benchmark for how the consumer experience should be delivered and enjoyed. A commitment to excellence and focus on customer fulfillment are our primary goals. The acknowledgment of these efforts through the receipt of this award is enormously rewarding for the team.

Thank you for your support and for helping Hillcrest Toyota become the best Toyota dealership in South Africa. We look forward to continuing the levels of service that you have come to enjoy and expect from Hillcrest Toyota.

2018 Awards Include:

• Toyota Dealer of the Year 2018
• President’s Award: Mega Category
• Vice President’s Award: Automark
• Best Automark Manager Nationwide
• Vice President’s Award: Customer Experience: Mega Category
• Best New Vehicle Sales Manager: Mega Category
• Automark Century Award: Bronze
• New Vehicle Sales Award: Gold
• New Vehicle Sales Certificate: Mega Category
• Automark Certificate: Mega Category
• Lighthouse Dealer: Mega Category

 

The iconic Umhlanga Arch development will be home to SMG BMW Umhlanga.

The inclusion of SMG Umhlanga is a perfect match for the Umhlanga Arch development and affirms Umhlanga Arch’s goal to bring the best in one place and create an extraordinary experience that KwaZulu-Natal has not yet seen before.

Sean McCarthy, Managing Director of SMG, says it has always been their goal to provide customers with the “most incredible experience”. “Whether a customer is purchasing a vehicle or requires aftersales assistance, our ethos has always been to maintain a customer centric approach.”

He says the new SMG Umhlanga dealership, based at the Umhlanga Arch, will revolutionise the motor retail experience in the greater Durban area. “The Umhlanga Arch development will offer our brand a space that will provide an unprecedented feeling of awe, aspiration and a design that will undoubtedly be trend setting.”

Luxury BMWs will be displayed and featured in a new dealership that boasts double volume staircases, giving customers a sense of arrival and creating a truly modernised BMW experience, says McCarthy.

Umhlanga Arch is positioned on the slopes of Umhlanga Ridgeside and is a R1.3 billion, people-centred development, characterised by the iconic sea-facing arch configuration. With residential offerings almost sold out, office space up for grabs and a European-inspired high street, this development is the pinnacle of urban sophistication and a symbol of this exclusive area’s enviable lifestyle.